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Refund and Returns Policy

Here at Maitresmedsuk.com, our first priority is the satisfaction of our valued customers. In case you are not satisfied with the product, you are eligible to return the complete pack of the product that you purchased from us within a week’s time. Either you can a refund or you can get also replace the package.
conditions:
. The item must be in its original condition, unused, and in its original packaging.
. You must provide proof of purchase, such as a receipt or order confirmation.
. Certain items, such as perishable goods or items marked as final sale, may not be eligible for return.
Refunds:
Once your return is received and inspected, we will issue a refund to the original payment method used for the purchase. Please note that shipping charges are non-refundable, and you will be responsible for return shipping costs unless the return is due to our error. The return will be processed within 15 working days after the product is successfully arrived at the warehouse.
Exchanges:
If you would like to exchange the products purchased, please contact us to arrange the exchange. We will ship the replacement item once we receive the original item back in accordance with our return policy.
Contact Us:
If you have any questions or concerns about our return policy, please contact us at our email, or Whatsapp

Email – Ordersonlinespuk@gmail.com

Phn. +44 20 3290 11 58